Riley Chen — Interaction Design
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Saas Overhaul

Saas Overhaul project preview
Final shipped design

The Challenge

Process

Discovery

Ran 1:1 interviews with power users, resulting in validated insights and team alignment.

Design & Iteration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Impact

25% increase in daily active users. Since shipping, we've measured 2.1x improvement in engagement.

Saas Overhaul

Shipping quality design requires collaboration and iteration. This piece explores how . The implications matter for teams and organizations.

Key Takeaway

Whether you're designing your product, this principle matters.